Top 10 Questions to Ask Your Trade Credit Insurance Broker


When it comes to securing trade credit insurance (TCI) for your business, choosing the right broker is crucial. At Capital Trade Credit Solutions, we understand that navigating the world of TCI can be a bit daunting. That’s why we’ve put together this handy guide to help you ask the right questions and get the best coverage for your needs. Here are the top 10 questions you should ask your trade credit insurance broker:
How Many Points of Contact Will I Have?
At Capital Trade Credit Solutions, we keep things simple. You’ll be assigned a dedicated service person who will handle all your questions and queries. This means you won’t have to deal with multiple teams for claims, limits or collections. One point of contact for all your needs!What Are the Costs Involved, including Service Fees?
Transparency is key to us. We’ll provide a clear breakdown of premiums, fees, and any other costs associated with your TCI policy. Plus, we pride ourselves on offering some of the most competitive service fees in the market, ensuring you get great value without compromising on quality.How Quick Are Turnaround and Response Times?
At Capital Trade Credit Solutions, we are committed to responsiveness. We’re available for our clients at all times, including weekends. When enquiries come through, we act swiftly to ensure fast turnaround times, so you can get the support you need without delay.Which Insurers Do You Work With?
In the Australian market, there are only five TCI insurers, and we work with all of them to ensure you have a comprehensive list of options from the entire market.Are You a Specialist Broker?
It’s always good to know your broker’s background. At Capital Trade Credit Solutions, our team has decades of combined specialist TCI experience helping businesses like yours find the perfect TCI policy. Our expertise ensures that you receive the best advice and coverage options available in the market.How Do You Determine the Best Policy for My Business?
Our team takes the time to understand your business and its unique needs. We’ll match you with a policy that is fit for purpose.How Will You Support My Business Throughout the Policy Term?
Our support doesn’t stop once your policy is in place. We’re here for you every step of the way, offering ongoing assistance and advice.How Do You Handle Claims?
In the event of a claim, we’ve got your back. We’ll guide you through the process and make sure everything goes smoothly.What Are the Key Features of the Policies You Recommend?
We’ll break down the main features and benefits of each policy, so you can make an informed decision without any confusion.How Can Trade Credit Insurance Benefit My Business Specifically?
Every business is unique, and we’ll explain how TCI can address your specific risks and contribute to your growth and stability.
By asking these questions, you can ensure that you’re working with a broker who truly understands your business needs. At Capital Trade Credit Solutions, we’re dedicated to providing the best possible trade credit insurance solutions. If you have any further questions or need assistance, feel free to reach out to us!